Legal

Terms & Conditions

The ground rules for using projex.co and the PROJEX client portal, plus the terms for the project and support text messages we send.

Last updated October 3, 2026

These Terms & Conditions (“Terms”) apply to projex.co (the “Site”), the PROJEX client portal (the “Portal”), and our project and support text messages. They’re provided by PROJEX, 2040 W Main St, Ste 304, Rapid City, SD 57702. By using the Site or Portal, or by opting in to our texts, you agree to these Terms and to our Privacy Policy. If you don’t agree, please don’t use them.

Our services and your project agreement

The Site describes our services in general terms. The actual work we do for you, including scope, price, schedule, and ownership of deliverables, is set by your signed estimate, proposal, or agreement with PROJEX. If anything in these Terms conflicts with that agreement, your agreement wins. Service descriptions and pricing on the Site can change without notice.

Using the Site and Portal

Please use the Site and Portal only for lawful purposes. Don’t:

  • Try to get into accounts, systems, or data you don’t have permission to access;
  • Interfere with how the Site or Portal works, or upload viruses or other harmful code; or
  • Copy or scrape the Site in bulk, or use it to send spam.

If you have a Portal account, keep your sign-in details private. You’re responsible for activity under your account, so let us know right away if you think someone else has used it. We may suspend access that puts the Site, the Portal, or other clients at risk.

What you send us

You keep ownership of the files, text, and other content you send us. You give us permission to use it to respond to you and to do the work you’ve asked for. Please only send content you have the right to share.

Our content

The Site’s text, design, graphics, and the PROJEX name and logo belong to PROJEX or are used with permission, and you may not reuse them without our written consent. Client work shown on the Site is featured with permission and stays subject to our agreements with those clients. Other names and logos belong to their owners.

SMS Terms

Program: PROJEX Project & Support Updates. These are text messages about your projects and support requests with PROJEX. They are not marketing.

What you’ll receive

  • Updates and replies on support requests you’ve submitted. You can reply by text, and your reply is added to that request.
  • A weekly project update, usually on Friday, with a short status summary and a link to your project page.

How you opt in

You only get texts if you choose to, in one of these ways:

  • Checking “Text me updates on this request” in the PROJEX client portal;
  • Checking “Text me about this request” on a PROJEX request form; or
  • Agreeing to this line in a signed PROJEX estimate or agreement: “I agree to receive project and support text messages from PROJEX at the mobile number above. Msg & data rates may apply. Reply STOP to opt out.”

Agreeing to texts is optional. It is not a condition of buying any product or service from PROJEX.

Frequency, cost, and how to stop

  • Message frequency varies with activity on your requests and projects. Expect a few messages per request, plus up to one weekly update per active project.
  • Msg & data rates may apply. Check your mobile plan for details.
  • To stop: reply STOP at any time (UNSUBSCRIBE, CANCEL, END, and QUIT also work). You’ll get one message confirming you’re unsubscribed, and no more texts after that. You can also uncheck text updates in the Portal or contact us.
  • To start again: reply START.
  • For help: reply HELP, or contact us at reach@projex.co or 605.939.0709.

Mobile carriers are not liable for delayed or undelivered messages. Your mobile number and texting consent are never shared with third parties or used for marketing. See the Privacy Policy for details.

Sample messages

PROJEX: Thanks! We got your request PXT-14 “Add new staff photos.” We’ll text updates here. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

PROJEX: Your request PXT-12 “Contact form not sending” was updated: we’ve fixed the form and sent a test. Reply here or STOP to opt out.

PROJEX: Your weekly update for the Acme Co. website is ready. New home page approved, contact form live, photo gallery next. Details: [link to your project page]. Reply STOP to opt out.

PROJEX: Project & support texts from PROJEX. Help: reach@projex.co or 605.939.0709. Msg & data rates may apply. Reply STOP to opt out.

PROJEX: You’re unsubscribed and won’t get more texts from us. Reply START to resubscribe.

The Site links to and uses services from other companies, such as our scheduling tool and client sites we’ve built. We aren’t responsible for their content or practices, and their own terms apply.

Disclaimer

The Site and its content are provided “as is.” Articles and guides are general information, not professional advice for your specific situation. We work to keep the Site accurate and available, but we don’t promise it will always be error-free or uninterrupted.

Limitation of liability

To the fullest extent the law allows, PROJEX isn’t liable for indirect, incidental, or consequential damages that come from using the Site or Portal. This doesn’t change any responsibilities in a signed agreement between you and PROJEX.

Governing law

These Terms are governed by the laws of the State of South Dakota. Any dispute about them will be handled in the state or federal courts serving Pennington County, South Dakota.

Changes to these Terms

We may update these Terms from time to time. When we do, we’ll change the “Last updated” date above. Continuing to use the Site, Portal, or texts after a change means you accept the updated Terms.

Contact us

Questions about these Terms? Contact PROJEX at reach@projex.co, 605.939.0709, or 2040 W Main St, Ste 304, Rapid City, SD 57702.