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Case Study · Managed IT

Managed IT for the businesses that can't afford downtime.

PROJEX runs ongoing Managed IT for clients across healthcare and behavioral health, home health & hospice, senior living, financial advisory, construction, and other industries. Client names are withheld here for security — what they share isn't an industry, it's how little room each one has for a server going down mid-shift.

Snapshot

  • Clients: Multiple ongoing Managed IT relationships (names withheld for client security)
  • Industries: Healthcare & behavioral health, home health & hospice, senior living, financial advisory, construction, and more
  • Services: Managed IT
  • Location: Rooted in Rapid City, SD — clients supported nationwide

The challenge

Our Managed IT clients span very different pressure points: a behavioral health nonprofit and a home health & hospice provider both moving sensitive patient information, financial advisory firms handling regulated client data, a senior living community running shared systems around the clock, a construction company juggling job-site connectivity with back-office software, and more we support across other industries. None of them have an in-house IT department to fall back on when something breaks.

The approach

We run the same disciplined baseline for every client — proactive monitoring instead of waiting for a break-fix call — then adapt security, backup, and support specifics to what each industry actually requires, whether that's healthcare-grade data handling, financial-services security practices, life-safety uptime, or reliable connectivity across job sites.

  • Proactive monitoring and maintenance instead of reactive, break-fix support
  • Security and backup practices matched to each industry's data and compliance needs
  • Fast response for teams without a dedicated in-house IT department
  • One accountable team, instead of juggling multiple vendors and support lines
Multiple
Industries actively supported
24/7
Monitoring coverage
1
Team across every client
0
In-house IT departments required

Running your business without an IT department?

If downtime isn't an option and you don't have someone dedicated to preventing it, that's exactly what Managed IT is for.

Start with Managed IT